Account Manager

· San Mateo, California
Employment Type Full-Time
Minimum Experience Experienced

Are you ready to join a fast growing start-up aiming to disrupt the 1 trillion dollar health insurance ecosystem? We're looking to bring together an amazing team of tech professionals, data scientists and benefits specialists with the drive to deliver a superior benefits experience to our clients. 

Lumity's proprietary data model drives its unique benefits platform to customize health plan and benefits recommendations, resulting in simplified benefits for our customers nationwide. Because of this, employers and employees can now collaborate on health plan decisions using actionable insights powered by our predictive algorithms - saving money and improving benefits at the same time. 

As an Account Manager at Lumity, you will be working in a highly dynamic and visible role within the company. You will gain exceptional first-hand customer-facing experience supporting our data-driven benefits solution. You will also gain direct experience in the world of health insurance and benefits in order to help drive Lumity's mission of helping employers and employees make better benefits decisions with data insights. 

Roles and Responsibilities: 

  • Customer Support: Directly interface with employers and employees on questions related to their benefits or Lumity's proprietary software. 
  • Account Management: Manager ongoing customer relationships and drive customer engagement as well as new feature considerations for our Product and Engineering Teams. 
  • Benefits Strategy: Drive a benefits road map, including compliance, to enable a successful benefits program for customers. 

Skills and Attributes: 

  • Systems-level thinker
  • Project and time management
  • Experience in building and scaling new processes
  • Ability to stay calm under pressure 
  • Proficiency in MS Excel and PowerPoint

Thank You

Your application was submitted successfully.

  • Location
    San Mateo, California
  • Employment Type
  • Minimum Experience