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Lumity Inc

HR Community Manager and Content Writer

Marketing – San Mateo, California
Department Marketing
Employment Type Full-Time
Minimum Experience Experienced
Compensation $88k-$100k DOE

As a core member of the marketing team, Lumity is launching a unique position to serve the HR community we love. We’re seeking an experienced, enthusiastic individual to lead, launch, and grow an online hub for HR professionals. The HR community will be a non-selling zone for HR pros to connect, ask questions, and share resources.

About Lumity

Are you ready to join a fast growing start-up aiming to disrupt the 1 trillion dollar employee benefits ecosystem? We're looking to bring together an amazing team of tech professionals, data scientists and benefits specialists with the drive to deliver a superior benefits experience to our clients. 

Lumity's proprietary data model drives its unique benefits platform to customize health plan and benefits recommendations, resulting in simplified benefits for our customers nationwide. Because of us, employers and employees can now collaborate on health plan decisions using actionable insights powered by our predictive algorithms - saving money and improving benefits at the same time. 

Apply today to be a part of a team that models Professionalism, promotes Accountability, puts our Customers first and exemplifies the notion of Transparency. This is our P | A | C | T with our employees and our clients.

Desired Background

Above all other criteria, we’re looking for someone who “gets” the HR community.

You’re a strategic HR professional ready to shift career gears and put your know-how to use helping others. You’re already a go-to resource for your peers, can empathize with the struggles HR pros encounter, and have strong writing skills. Because, in addition to curating great content, you’ll also be contributing.

Overall Responsibilities

  • Develop, drive and manage programs to facilitate member-to-member engagement and increase community value for HR professionals

  • Build relationships with the community and encourage engagement

  • Engage community members and ensure questions get answered

  • Facilitate Ask Me Anything Reddit-style Q&A sessions in the community platform

  • Identify and nurture community champions to facilitate knowledge sharing in the community (guest articles, AMAs, podcast interviews, webinars, local event speakers, video shorts)

  • Keep an active pulse on community conversations, and transform them into content that can be shared with the community

  • Report on trends,  identify content gaps, and find ways to fill the gaps

  • Publish news items

  • Poll the community and share results

  • Craft helpful articles. Occasionally, topics will get hairy (think legislative stuff), so ability to distill complicated material into digestible chunks is a bonus

  • Collaborate with our field marketing manager to promote online and in-person, local community events to grow engagement, interest, and passion for the community

  • Manage members, moderation, spam prevention, and terms of use policies

  • Monitor and report on community health metrics, and drive continuous improvement

Requirements

  • Experience as a strategic HR professional or HR consultant

  • Attention to detail, self-starting attitude, great communication and project management skills

  • Ability to write short and longer form copy that encourages engagement

Bonus

  • Experience working with digital community platforms is a significant plus

  • Understanding of key community metrics and best practices

  • Social media savvy (specifically LinkedIn, Slack, YouTube, and Twitter)

  • Experience working with thought leaders to create video content

  • PR experience (such as submitting speaking proposals for conferences)

Thank You
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Apply for this Job
  • Location
    San Mateo, California
  • Department
    Marketing
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
  • Compensation
    $88k-$100k DOE
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